What We Can Learn from Zappos

by Reihan Salam

Check out my latest column in The Daily. It runs on Tuesdays and Fridays, and I hope you’ll give it a look. There are many subtleties that I failed to address in the column, but the basic argument is that tax-funded public services should strive to deliver value for money as though they were private firms. 

The Agenda

NRO’s domestic-policy blog, by Reihan Salam.