David Trumble, senior director for corporate communications for the Hilton hotel chain, replies to my inquiry on whether Herman Cain ever rented or upgraded to a suite in their Washington hotel in July 1997: “The hotel has a privacy policy which prohibits releasing specific information regarding guests. Thank you for your understanding.”
I elaborated on how this information could corroborate or contradict the claims of Herman Cain’s accusers here.
It would be perhaps one of the most idiotic business decisions in the history of idiotic business decisions if Hilton released anything without express written approval of Herman Cain himself.
Even if Cain asked Hilton to release the records, I wonder if they even have those records some 12 or 13-years later.
Reply to this commentLinkReport AbuseThe only two persons whose privacy is implicated are Bialek and Cain. They should jointly ask the hotel to release the records. For that matter, Bialek ought to be able to able to request the records by herself.
Reply to this commentLinkReport AbuseJim, my biggest quandry in all of this is that I find it puzzling that Cain has been in business, in powerful positions, for 40 years. Yet he was only a serial harasser for the 2.5 years he served on the board at NRA? What about Godfather's? Pillsbury? Burger King? I used to handle these claims in my former professional life and this just does not pass my smell test.
Reply to this commentLinkReport AbuseI find it hard to believe that those records still exist. Auditors (and you better believe the Hilton hotel chain has some scary auditors) are pretty obsessive over destroying old data, especially from a period beyond 7 years. I'd place a sizable bet that the best you'd be able to find is someone who worked at the hotel and remembers the room being upgraded. Which, by the way, would be extraordinarily unlikely to occur as I'm sure most people at the hotel chain didn't know or care who either party was at the time the incident supposedly occurred.
Reply to this commentLinkReport AbuseI am sure you are right.
Reply to this commentLinkReport AbuseExcellent work. Now you should ask the Cain campaign to allow Hilton to release any information about reservations he may have made on that date.
Reply to this commentLinkReport AbuseI agree. If Can is innocent and wants to put this behnd him, he should bring out all of the evidence. Sunlight is the best disinfectant, as they say. He should request that Hilton release the information about any hotel room he reserved or upgraded that day. That he isn't trying to bring out all of the evidence suggests that he doesn't really want to openly address this, as he says, and that the evidence will corroborate the allegations.
Reply to this commentLinkReport AbuseIowahawk was right in stating to you on twitter that assuming they would have 14 year old data on a hotel stay readily accessible smacks of CSI:Wherever thinking.
Reply to this commentLinkReport AbuseYou mean there isn't an app for that?
Reply to this commentLinkReport AbuseListen, unless there is some kind of formal legal action, which there will not be, the only evidence that will be available for those who remain unconvinced are the two sworn affidavits that have not been released. If those two statements corroborate her current claim that her room had been upgraded by Mr. Cain, then that is as close as you get to proof. However, this of course is not proof of her more damaging allegation of sexual impropriety. No one else will be going on record unless they are being deposed, so you are left with only the legal principle of "a preponderance of evidence". And if that is not good enough for you, then you will remain permanently unconvinced. However, if it works in a court of law, then it works fine for me as well.
Reply to this commentLinkReport AbuseHotel chains keep very detailed records on their favored customers and they keep them for a long time. I have an acquaintance who makes a good living maintaining and mining the database for one of them (not Hilton). He tells me he can trace all the transactions for any frequent customer back 20 years or more. It wouldn't be a bit surprising if Hilton kept records on Cain going back to the 90's and had them readily accessible. Notice that Jim's contact didn't say the records didn't exist, only that they couldn't be revealed without violating Cain's privacy.
Since Hilton will never get a subpoena it will never part with the records unless Cain asks for them and it would be astonishing if he were to ask. That, of course, is one of the things he would be doing if he were really innocent, but he isn't and so he won't
Reply to this commentLinkReport Abuse"Notice that Jim's contact didn't say the records didn't exist, only that they couldn't be revealed without violating Cain's privacy."
Which in your twisted mind means cain did it.
In the presser the accuser said she reserved the room and cain upgraded it to a suite, so it's her records that would have to be checked 14 years later.
Reply to this commentLinkReport AbuseBeau, you've completely taken leave of your senses and left reality far behind.
If Cain upgraded a reservation for Ms. Bialek that would be a transaction between him and Hilton. The hospitality business keeps careful track of transactions with its favored customers, even when those transactions don't invovle "points" but especially when they do. For marketing purposes they want to know as much as possible about how they can serve the relatively few people who represent significant repeat business for them.
It isn't certain that the information in question is available, but it is likely, the more so because Hilton doesn't say that it isn't.
If Cain can show he never upgraded the reservation in question to a suite, it would bolster his naked denial enormously. Cain should be hammering on Hilton to help him attack Ms. Bialek's credibility. Instead he's nattering on about all the litigation she's been involved in, as if that has anything to do with the price of tomatoes. There's nothing twisted about the observation that this is compelling evidence guilt. Cain isn't taking the steps an innocent man would take to clear his name, which strongly suggests that he isn't innocent.
Reply to this commentLinkReport AbuseNo, you're deranged and think everything and everything in the world means cain has to quit.
I started to type up a list of real world issues with retrieving 14 year old data from the original accuser, but I realized it would be lost on you. You're a one note clown horn. Just like a global warming believer, everything that someone says means cain is guilty, and nothing can prove otherwise.
Reply to this commentLinkReport AbuseCan the hotel give a statement as to whether or not it's possible for someone to "upgrade" the room for another person? It's a little odd that you would be able to change another guest's room selection.
Reply to this commentLinkReport AbuseUnfortunately, there is almost no way that Hilton's records could be useful here. Cain didn't rent the hotel room; she didn't say he did, and if he had, that just might be provable, provided that he was a Hilton Honors member--they would have a record of points earned. Otherwise, there's almost no chance that Hilton hasn't purged that transaction data long ago--the usual practice is a 7-year purge (data storage costs money too, you know). By contrast, they keep the Honors records as long as the member is active. But he would have to have been a complete idiot to put the room on his own card if he were guilty, and he would have had no reason to put the room on his own card if he were innocent.
It sounds to me like what he did was call the manager, or whoever his contact on the desk was, identify himself, and ask the hotel to give Bialek a comp upgrade. This is done all the time for all kinds of reasons, many of them perfectly innocent. Congressmen do it for visiting constituents; firms do it for clients; travel agents do it for honeymooners; and, yes, important men do it for the rooms their girlfriends rent for their trysts. It's a common request, and anybody reasonably known to the hotel would have a good chance of succeeding at getting it. (Sometimes hotels just do it as a promotion or because the front desk clerk likes the guest.) There wouldn't be a record of Cain's having requested it anywhere--just the bill for an ordinary room attached to the number of a suite room. It's true that hotel managers and concierges keep notes about VIP requests and preferences, but those are NOT in the hotel billing system--they keep "private" files (that way they can carry them with them if they move to another hotel).
Reply to this commentLinkReport AbuseIt is revealing, in an of itself, that the hotel states, "The hotel has a privacy policy which prohibits releasing specific information regarding guests.” If only Ms. Bialek was the "guest," then she herself can waive the privacy protection (the hotel's statement says it is a prohibition against releasing specific information regardings "guests" and she alone, apparently, was the "guest," according to her own statement. Herman Cain apparently was not the guest, but, instead, was only someone who assertedly upgraded her room to a palacial suite. The hotel's privacy policy, apparently, does not protect him. And even if it does (under some broad reading of the phrase "specific information regardings guests") the hotel could release under her waiver that information that pertains to her reservation and withhold information regarding any changes in the reservation made by a third party.
If the hotel's records reflect that Mr. Cain himself was an intended guest (which is doubtful), that itself would be quite interesting.
Mr. Geraghty would do well to contact Ms. Allred and Ms. Bialek and ask them to consider having Ms. Bialek waive her right to privacy in the hotel record regarding her reservation at that hotel. The way the hotel reportedly has framed its response seems to suggest the record still exists; the hotel cites privacy concerns alone, not the implementation either of a records retention policy or of a records destruction policy as the reason for not releasing the information.
And in any event, it might be interesting to know, in fact, whether after the asserted incident that evening Ms. Bialek actually stayed at the hotel that mid-July 1997 night or whether she took the train back to New Jersey that same night (which trip she said was "couple of hours by train" distant from Washington, D.C.). According to Ms. Bialek, she and Mr. Cain met at the lobby of the hotel bar at about 6:30 p.m., had drinks in the bar there, and then went to an Italian restaurant where they had dinner. Thereafter, she says, the incident occurred, after which he took her back to the hotel. In her statement, she does not state when it was that she returned to New Jersey.
Reply to this commentLinkReport AbuseInteresting argument. But try and make it to the hotel and you know what they will say: "We have our policy; you should contact our attorneys."
Jim, please tell the American Cancer Society I'll be scratching them from my charity list. There are too many worthy causes which don't force me to jump through their hoop to comment here. Thanks!
Reply to this commentLinkReport AbuseThe room upgrade probably happened, and it is probably something that Cain has done before for other people. It doesn't make sense that she would provide a detail like that, and it doesn't make sense that Cain would do so in this one instance alone. He either does itfor lots of people, or if the charges are true does it for lots of women.
Reply to this commentLinkReport AbuseYou mean like how schools release college grades without the student's permission?
Reply to this commentLinkReport Abuse