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Cover Oregon Exposes Users’ Information in Erroneous Mailing



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Vermont isn’t the only state-run health-care exchange that has exposed a consumer’s private information; Cover Oregon, the Beaver State’s health-insurance exchange, has managed to do the same.

Valarie Henderson, a 55-year-old from Salem, received other consumers’ information in the mail last week, including birth dates, income, and Social Security.

She had sent in her own 19-page application roughly a month ago—the website, which has suffered a series of technical setbacks, doesn’t allow users to apply through an online portal, so consumers must attempt to submit a paper application through the mail or fax. On Wednesday, she received a packet from the exchange which contained her information as well as the information of several other people.

“I felt sorry for these people,” Henderson told the Statesman Journal. “I haven’t even thought of all the repercussions.”

Henderson wanted to call the people in question, but the page listing contact information wasn’t included in her packet. She’s now concerned that her information could be similarly exposed and says she is sure that this is not the first time a user’s information has been compromised.

Cover Oregon spokesman Michael Cox said the exchange was aware of the incident and that it was under investigation. According to the Statesman Journal, he could not say whether the incident was isolated or if other similar leaks had occurred. 

Via the Associated Press.



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