Baldwin apologized to his fellow passengers he inconvenienced with his tempter-tantrum over at the HuffPo. An excerpt:
I suppose a part of my frustration lay with the fact that I had flown American for over 20 years and was brand loyal, in the extreme. The ticketing agents and Admiral’s Club staff have always been nothing but abundantly helpful to me, as I have flown hundreds of thousands of miles with the one carrier.
Amazing. Mr. 99% had fantastic service as a Hollywood celebrity in the airline’s exclusive club for frequent fliers. How ever did he get so lucky?
And. . .
However, I have learned a valuable lesson. Airlines in the US are struggling with fuel costs, labor costs, bankruptcies, you name it. It’s no secret that the level of service on US carriers has deteriorated to a point that would make Howard Hughes red-faced. Filthy planes, barely edible meals, cuts in jet service to less-traveled locations. One of the big changes, in my time, is in the increase of the post-9/11, paramilitary bearing of much of the air travel business. September 11th was a horrific day in the airline industry, yet in the wake of that event, I believe carriers and airports have used that as an excuse to make the air travel experience as inelegant as possible.
Yes, that’s it. After 9/11, it’s the airlines who want to make flying “inelegant” for flyers. In the history of commerce, that’s how it usually works, right? The seller of the product tries to make that product as crappy as possible. The wonderful and omnipotent Federal government that Baldwin and his ilk deify had nothing to do with the post 9/11 environment while flying? Do morons like Baldwin actually believe this?
Baldwin continues . . .
Most of the flight attendants I have ever encountered still have some remnant of the old idea of service. Add to that the notion that in this day and age, many people have a lot of important work to do, by phone, and would like to do so till the last possible minute. But there are many now who walk the aisles of an airplane with a whistle around their neck and a clipboard in their hands and they have made flying a Greyhound bus experience.
The lesson I’ve learned is to keep my phone off when the 1950′s gym teacher is on duty. That was my fault there, even though this trip was quite a bit different from so many others.
First of all, Baldwin was playing — by his own admission on Twitter – the game “Words with Friends” on his phone. That’s his important work? But for someone like Baldwin who has been championing the disparities in wealth in this country to then go on and disparage the “Greyhound bus experience” as well as another attack on the flight attendant is just inexcusable. Sorry, pal, if everyone in this country can’t afford the Admiral’s Club lifestyle.
What’s worse is that Arianna Huffington gave Baldwin the space to continue his attack on this woman. If Huffington had any decency, she’d point out that the flight attendant — who we’ve yet to hear from — was just doing her job and it was Baldwin who was not only wrong, but overwhelmingly so.
We’ll see if that ever happens.