Contractors: Healthcare.gov Needed Months of Testing, Not Weeks
A project the size of Healthcare.gov should have had more than two weeks of testing, federal contractors said during the House Energy and Commerce Committee hearing on Thursday. “We would have loved to have had months,” one executive said.
Testing for the website began the last two weeks of September, which was well below the industry standard, according to Cheryl Campbell, vice president at CGI Federal. The Centers for Medicare and Medicaid Services made the decision to conduct testing with that little time.
“Ideally, integrated testing would have occurred well before the day,” said Andrew Slavitt, vice president with Optum/QSSI.