The Corner

Al-Qaeda Creates Complaints Department

Make sure you’re following workplace protocol from now on if you’re in al-Qaeda: The terrorist group has set up a complaints department.

“Any one who might have a complaint against any element of the Islamic state, whether the Emir or an ordinary solider, can come and submit their complaint in any headquarters building of the Islamic state,” the group’s operations in a northeastern part of Syria said in a notice. “Emir” refers to al-Qaeda’s sub-leaders, according to the Telegraph’s translation.


The Telegraph notes that al-Qaeda has an extensive bureaucratic structure. Last month, for example, the Associated Press discovered a letter from an al-Qaeda council that criticized Mokhtar Belmokhtar, a top leader, for not submitting his expenses, answering his phone, or carrying out attacks according to instructions.

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