The Corner

Covered California Botched Over 100,000 Eligibility Notices

Covered California, the Golden State’s Obamacare exchange, botched over 100,000 eligibility notices thanks to a computer error.

From November 22 to December 7, the exchange mailed 113,847 households to inform people that they were eligible for insurance or premium subsidies. However, the letters contained missing information or blank spaces.

“It seemed to contradict whether the enrollee was eligible. It was confusing to people,” Covered California spokeswoman Anne Gonzales said.

As the Los Angeles Times reports, the notices caused people to flood the trio of service centers – which were already struggling to handle high call volume – with even more phone calls. The average wait time was 36 minutes.

According to Gonzalez, the issues with the letters have been rectified and the exchange is sending letters to those who received bungled notices. 

Most Popular

Elections

The Democrats Made Two Joe Biden Miscalculations

I think it's safe to say that there are many, many progressive Democrats who are more than a little surprised -- and a lot chagrined -- at Joe Biden's polling dominance. Look at FiveThirtyEight's polling roundup. Aside from a few high and low outliers, he leads the race by a solid 20 points (at least). Even ... Read More
U.S.

Our Modern Satyricon

Sometime around a.d. 60, in the age of Emperor Nero, a Roman court insider named Gaius Petronius wrote a satirical Latin novel, The Satyricon, about moral corruption in Imperial Rome. The novel’s general landscape was Rome’s transition from an agrarian republic to a globalized multicultural ... Read More