MSNBC’s Mara Schiavocampo ran into difficulties as she tried to sign up for the newly launched health-care exchanges on Tuesday. After getting an error message on the website, she called the help line twice, but wasn’t able to reach a navigator on the other end. Instead, she was put on hold for 35 minutes.
“If I were signing up for myself, this is where my patience would be exhausted,” Schiavocampo said before she gave up.
The exchanges, which went online Tuesday morning, have been riddled with technical difficulties in states across the country. The administration has said that the glitches consumers are encountering will be ironed out by Tuesday afternoon.