I had to take my son to the pediatrician the other day for what should have been — and what used to be — a ten-minute-maximum follow-up strep culture.
It took an hour.
Why? The office has gone digital. Parents are given iPads to fill out their information, nurses are entering vitals into iPods and doctors and front-office personnel are entering their notes directly into computers.
And there was at least four techies on staff to help the parents, nurses, doctors and the front office accomplish all this.
I guess this is what to expect in the early-adopter phase, but if the delays continue, I’m switching doctors to one that’s not so fancy.