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NRO’s Jillian Melchior joined Greta Van Susteren to discuss her latest piece, “Serco’s Checkered History.” Serco, a British-based firm, has been tasked with processing Obamacare’s paper applications, but has a long history of investigations and scandals, including claims of fraud, sexual coercion, and overbilling.

“The company has quite a history abroad — it’s being investigated very, very much, not only in the British health system, but it’s also dealings in prisons and detention centers,” she said. “It’s just got a terrible track record.”