Spent ****THE ENTIRE *!$?**@!$%?!! MORNING**** trying to install Dazzle
DV-Editor on my PC. Windows Me could not find half the files the PCI card
wanted. Where are they? In C:WindowsSYSTEM32|DRIVERS? Nope. In
C:WindowsOptionsCABS? Nah. On my Me disk? Uh-uh. On the product
installation disk? Sorry. On the internet somewhere I can download them
from? Wrong again. Browsed the Dazzle support web site–no clue. Called
the free help line—on hold 40 minutes, then gave up and called the premium
help line. Paid $15.95, went through some obvious routines with a clueless
techie. Found (when I plugged in my camcorder & switched it on) that a
couple more files were missing. The guy had no idea. “I’ll have to
escalate this.” So when will they get back to me? “Could be Monday, with
the holiday and all.” For crying out loud: I have an off the shelf Dell
Dimension PC and am trying to install an off the shelf piece of software on
it… and it needs a team of engineering Ph.D.s to figure out how. The
Dazzle execs should all be in jail. Bill Gates should be in jail. I spent
40 bucks and all I got was an ulcer, a wasted morning, and a vague promise
that some $!*&!!?!* engineer will waste another morning. Grrrrr.






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