Who says we need mass immigration because thereโs no way to automate the service sector? CNN has a piece on a restaurant in Germany where you order and pay at tabletop touch-screens and the food is delivered down spiral rails from the kitchen above. (The BBCโs story is here, and the restaurantโs home page is here.) From the BBC story:
โI wanted to come up with a complete new restaurant system,โ Michael tells me, โone that would be more efficient and more comfortableโ. Replacing waiters with helter-skelters [a Britishism for spiral slides โ MK] and computers is fun for the customers. It also makes financial sense for the restaurant. โYou can save labour costs,โ explains restaurant spokesperson Kyra Mueller-Siecheneder. โYou donโt need the waiters to run to the customers, take the orders, run to the kitchen and back to the guests.โ
And no tipping.






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