A reader sent me this YouTube clip as a response to my column. I must say, it’s a great rejoinder. And, as a longstanding believer that technological progress is mega-awesome, I agree with the basic point. But my complaints with airtravel have nothing to do with the failures or shortcomings of the technology, and everything to do with the stupidity of bureaucracies and the failures of institutions (both public and private) to do a good job. Anyway, I laughed pretty hard at this: