GE and local appliance retailer Bray and Scarff have lost customers for life. Don’t let anybody ever tell you that either of them consider customer service a top priority. For six months we’ve been trying to get our ovens fixed (the electronics are bollixed-up and the oven will try to start on its own, won’t work for weeks at a time, etc.). The rudeness, bureaucracy and buck-passing we’ve received is straight out of the movie Brazil: “The part’s on order.” “What order?” “You need to call GE.” “You need to call the retailer.” “These aren’t the droids you’re looking for.”

Anyway, a pox on them. Anybody got a suggestion for a good high-end double-oven brand and a place to buy ‘em?