John Podhoretz writes:
[G]overnment officials believe it is their role to provide reassurance even when they cannot do so. And theyโre simply wrong about that. The American people are far more sophisticated about these things than those officials appear to believe, and they can be talked to like adults. That was the lesson, in part, of the immediate aftermath of September 11, when Rudy Giuliani simply said that the โnumber of casualties will be more than any of us can bear, ultimately.โ He sugar-coated nothing. And that is the truth of crises and crisis management. When it is done well, there should be no sugar-coating. The impulse to sugar-coat is a mark of the conviction among politicians that they are in the same relation to the body politic as a parent is to a child. In our system, a politician is an employee, not a parent. For a rational employer, an employee who gives it to you straight will always be someone you take more seriously than an employee who pretends that everything is fine when everything isnโt.






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