This headline in “The State” newspaper, one of the largest if not the largest in South Carolina, is less than ideal, if you’re the state coordinator for John Edwards:

“Why I see John Edwards as a big phony“

Future spin: “The State newspaper called Edwards a “big” candidate.”

I actually found this anecdote the most illustrative:

On the 30th, Howard Dean came in to see us for the second time. Again, I was struck by how personable he was, so unlike his screamer image. I rode down on the elevator with him afterward, along with my administrative assistant and another staffer who was a real Dean fan (but, worse luck for Gov. Dean, not a member of our board). I paused to watch him take his time to greet everyone in our foyer — treating each person who wanted to shake his hand as every bit as important as any editorial board member, if not more so. I remarked upon it.
“Isn’t he a nice man?” said our copy editor (the fan). I agreed. Then came the revelation: “Unlike John Edwards,” observed the administrative assistant. What’s that? It seems that when she alone had met then-Sen. Edwards at the reception desk, she had been struck by the way he utterly ignored the folks in our customer service department and others who had hoped for a handshake or a word from the Great Man. He had saved all his amiability, all his professionally entertaining energy and talent, for the folks upstairs who would have a say in the paper’s endorsement.

Which America are the people in the customer service department?