Have received lots of letters like this:

I enjoyed your article – well, I would have, if it hadn’t all been so true. I read a news story about 6 months ago where a woman at a “Copy Depot”-type store was first harassed, then started to be beaten up by some teenaged customers. There were many other customers in the store at the time, aged 30-40, that merely stood around and watched. A gentleman of about 65-70 saw what was happening and stopped this woman’s beating. How many times have we heard exactly what you wrote about – Let the “authorities” take care of it? I thought that citizens were the ultimate authority?